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🔐 Privacy Policy

Effective Date: 15 June 2025

At Barefoot Dreams, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or book a stay with us. We are committed to keeping your data safe and using it responsibly in accordance with the Protection of Personal Information Act (POPIA) and other relevant laws.


1. Information We Collect

We may collect the following types of personal information when you interact with our site:

  • Contact Information: Name, email address, phone number

  • Booking Information: Dates of stay, number of guests, special requests

  • Payment Details: We do not store your full credit card details. Payments are processed securely through trusted third-party providers (e.g., PayFast, Peach Payments, or Yoco)

  • User Account Info (if applicable): If you create an account, we store your login details securely

  • Technical Data: IP address, browser type, device info, and cookies for site analytics and performance


2. How We Use Your Information

We use your personal information to:

  • Process and manage bookings and payments

  • Communicate with you about your reservation, inquiries, or offers

  • Improve our website, services, and guest experience

  • Send occasional updates, news, or promotions (only with your consent)

  • Comply with legal obligations


3. Data Protection & Security

Your information is stored securely and protected against unauthorized access or loss. We use SSL encryption, strong passwords, and trusted third-party services to manage your data responsibly. Only authorised personnel have access to your information for the purpose of providing guest services.


4. Sharing Your Information

We do not sell or rent your personal information to anyone. We only share information with:

  • Payment gateways (e.g., PayFast, Peach Payments, Yoco) for secure transaction processing

  • Service providers involved in managing our website or booking system (bound by confidentiality agreements)

  • Authorities, only if legally required


5. Your Rights Under POPIA

You have the right to:

  • Access your personal information we hold

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, simply contact us at [your email address].


6. Cookies and Website Tracking

We use cookies and analytics to improve your browsing experience. These help us understand how our website is used and allow us to enhance performance and functionality. You may disable cookies through your browser settings if preferred.


7. Email Marketing

We will only send you newsletters or promotions if you have opted in through our subscribe form. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.


8. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for their privacy practices. We recommend reading their privacy policies separately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date clearly noted.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Barefoot Dreams
📧 Email: info@barefootdreams.co.za
📍 Jeffreys Bay, South Africa